Privacy Policy

Last Updated: October 23, 2026

WebEquipe (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how WebEquipe by CodersBucket collects, uses, stores, processes, and protects information when you access or use our websites, plugins, SaaS platforms, AI-powered tools, APIs, OCR services, software, and related products (collectively, the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

1. Who We Are

WebEquipe is a product brand operated by CodersBucket Ltd.

For the purposes of this Privacy Policy:

• “WebEquipe”, “Company”, “we”, “our”, or “us” refers to WebEquipe by CodersBucket Ltd.
• “User”, “you”, or “your” refers to individuals or organizations using our Services.

2. Information We Collect

Depending on the product or service, we may collect different types of information.

2.1 Account Information

When creating an account, purchasing a subscription, or contacting us, we may collect:

• Name
• Email address
• Company name
• Billing information
• Subscription details
• Payment-related metadata
• Account credentials

2.2 Usage Information

We may collect information regarding how Services are used, including:

• Product usage information
• Feature interaction
• Error logs
• Diagnostic information
• Device and browser information
• IP address
• Access times
• Session activity
• Subscription usage and quota consumption

2.3 AI, OCR & Uploaded Content

Some Services may allow you to upload or process content, including:

• Documents
• PDFs
• Images
• Text prompts
• OCR files
• AI requests
• Generated outputs

Depending on the Service:

• Processing may occur locally
• Processing may occur through cloud systems
• Processing may involve third-party providers or APIs

We do not claim ownership of your uploaded content.

You are responsible for ensuring you have the legal right to upload and process submitted materials.

2.4 Payment Information

Payments may be processed by third-party providers, marketplaces, subscription platforms, or payment processors.

We generally do not store complete payment card information.

Payment providers may collect:

• Billing details
• Transaction records
• Payment verification information

Your payment information is governed by the applicable payment provider’s privacy policies.

2.5 Cookies & Tracking Technologies

We may use cookies and similar technologies to:

• Maintain sessions
• Improve website performance
• Analyze traffic
• Remember preferences
• Improve user experience
• Detect abuse or fraud

Some third-party services may also place cookies.

You may disable cookies through browser settings, though certain functionality may be limited.

3. How We Use Information

We may use collected information to:

• Provide Services
• Authenticate users
• Process subscriptions and purchases
• Deliver AI or OCR functionality
• Monitor usage limits and credits
• Improve products and features
• Provide support
• Detect abuse, fraud, or unauthorized access
• Communicate service updates
• Improve performance and security
• Meet legal or compliance obligations

4. AI & OCR Processing

Some products may process submitted information using:

• Artificial intelligence systems
• OCR systems
• Cloud APIs
• Automation tools
• Machine learning systems

Processing methods vary by Service.

Generated outputs, OCR results, or AI responses may not always be accurate, complete, or error-free.

Users are responsible for reviewing outputs before relying on them.

5. Data Sharing & Third Parties

We may share limited information with trusted third parties where necessary to operate Services.

This may include:

• Payment providers
• Hosting providers
• Analytics providers
• Authentication systems
• Cloud infrastructure providers
• Customer support systems
• AI or OCR processing providers
• Email communication providers

We do not sell personal information.

We only share information when reasonably necessary to provide Services, improve functionality, comply with legal obligations, or protect security.

6. Data Retention

We retain information for as long as reasonably necessary to:

• Provide Services
• Maintain subscriptions
• Resolve disputes
• Enforce agreements
• Meet legal obligations
• Improve platform reliability and security

Retention periods may vary depending on product or service.

We may delete inactive or unnecessary data at our discretion.

7. Data Security

We take commercially reasonable measures to protect information from:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure

However, no system can guarantee absolute security.

You acknowledge that internet-based systems involve inherent risks.

Users are responsible for securing credentials and access to their own systems.

8. International Users

Our Services may be accessed internationally.

Your information may be processed or stored in different jurisdictions depending on infrastructure, providers, hosting, or service configuration.

By using the Services, you consent to such transfers where necessary.

9. Your Rights

Depending on applicable law, you may have the right to:

• Request access to your information
• Request correction of inaccurate information
• Request deletion of personal information
• Object to certain processing
• Request data export where reasonably available

To make a request, contact us using the information below.

We may request verification of identity before fulfilling requests.

10. Third-Party Services & Integrations

Our Services may integrate with third-party platforms, plugins, APIs, marketplaces, hosting providers, or external systems.

We are not responsible for the privacy practices of third-party services.

Your use of third-party services remains subject to their policies and terms.

11. Children’s Privacy

Our Services are not intended for children under 13 years of age.

We do not knowingly collect personal information from children.

If we become aware of such information being submitted, we may remove it.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Updated versions become effective upon publication.

Continued use of the Services after updates constitutes acceptance of revised terms.

13. WebEquipe AI Alt Text for Images

This section explains what data is processed when you use the WebEquipe AI Alt Text for Images WordPress plugin (“the plugin”). The plugin has two modes.

13.1 Bring Your Own Key (BYOK) mode

In BYOK mode, the plugin sends images directly from your website to the AI provider you choose (OpenAI, Anthropic or Google) using your own API key. None of this data passes through WebEquipe’s servers. The provider’s own terms and privacy policy apply to that processing.

13.2 WebEquipe Credits mode

In Credits mode, your website sends requests to our service at https://aialttext.webequipe.com (“the Credits service”). The rest of this section applies to Credits mode only.

Data we receive

For each image you ask the plugin to describe, your site sends us:

• the public URL of the image and its WordPress attachment ID;
• the image caption and description, used as context for the alt text;
• the style setting and the minimum and maximum alt-text length;
• your website’s domain and the callback address we send the result to;
• your Freemius install ID and license ID, and the API token that authenticates your site;
• a random per-site secret that we use only to sign our reply to your site.

We do not receive your visitors’ personal data, your WordPress user accounts, or your site content beyond the fields above.

Data we create and store

• Account record: your domain, Freemius identifiers, plan, credit balance and usage, and the email address and name that Freemius provides for your installation.
• Request logs: a record of each request and result (including the generated alt text, status and credits used). API keys, tokens and the per-site secret are removed from logs. Logs are deleted automatically after 90 days.
• Temporary image copy: to let the AI provider read your image, we make a resized JPEG copy in temporary Amazon S3 storage (ap-southeast-1, Singapore). The copy is available to the AI provider by link while the job runs and is deleted when the job finishes.

How we use it

To generate alt text and return it to your site, to count and bill credits, to prevent abuse, to diagnose problems and provide support, and to meet legal obligations.

Who we share it with

• OpenAI (https://openai.com/policies/privacy-policy): receives the temporary image copy and the context text so it can write the alt text.
• Amazon Web Services (S3): stores the temporary image copy.
• Railway: hosts the Credits service (US West, California).
• Freemius (https://freemius.com): handles account connection, licensing and checkout. Its privacy policy is at https://freemius.com/privacy/. Usage data is shared with Freemius only if you opt in.

We do not sell your data.

International transfers

Data may be processed in the United States (Railway, US West – California), in Singapore (temporary image storage) and in other countries by our providers.

Retention

Request logs: 90 days. Temporary image copies: deleted when the job finishes. Account records: kept while your license is active and deleted immediately when it is cancelled, unless the law requires longer.

Cookies and tracking

The plugin sets no cookies and has no analytics or telemetry of its own.

Your rights and contact

You may ask us to access, correct or delete the data we hold about your site, or object to its processing, by emailing support@webequipe.com.

AI-generated content

Alt text is generated by AI and may be inaccurate. Please do not submit images that contain personal, confidential or sensitive information unless you are authorised to share them.

14. Contact Us

If you have questions regarding this Privacy Policy or your information, contact:

WebEquipe
Address: CodersBucket Ltd., 3rd Floor, House-405, Road-6, Baridhara DOHS, Dhaka-1206
Website: https://webequipe.com
Email: support@webequipe.com